Why we should feel sorry for tech support people: A woman called the Canon help desk with a problem with her printer The tech asked her if she was running it under Windows The woman then responded No my desk is next to the door But that is a good point The man sitting in the cubicle next to me is under a window and his is working fine Tech Support: OK Bob let`s press the control and escape keys at the same time That brings up a task list in the middle of the screen Now type the letter `P` to bring up the Program Manager Customer: I don`t have a `P` Tech Support: On your keyboard Bob Customer: What do you mean? Tech Support: `P` on your keyboard Bob Customer: I`m not going to do that Customer: Can you copy the Internet for me on this diskette? I work for a local ISP Frequently we receive phone calls that start something like this: Customer: Hi Is this the Internet? Customer: So that`ll get me connected to the Internet right? Tech Support: Yeah Customer: And that`s the latest version of the Internet right? Tech Support: Uhh uh uh yeah

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